The Caulfield A-Z of Where to Go and Who to Know

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Bookshop

The University Bookshop at Caulfield offers a wide range of stock and services to suit everyone - whether you're a student studying, a budding artist, an avid reader, or simply wanting to buy a gift, you're sure to find what you want at the Bookshop.  Our experienced staff are expert in sourcing even the most unusual request. And the best part is The University Bookshop is owned by MONSU Caulfield, meaning that profits go back into your student services. Opening hours during semester are Monday to Friday 8.45am - 5pm.  We have extended trading hours during the first 3 weeks of semester. Located on level 2, Building K, telephone 9571 3277

C&B Café

Located on level 2, Building C - next door to Fresco Juice Bar. C&B offers fresh, great quality coffee as well as a wide range of hot meals (including breakfast), foccacias/panini, cakes and other snacks.

Opening hours during semester: Monday to Thursday 8am – 8pm, Friday 8am – 5pm. Shorter opening hours during non-semester times.

Caulfield Plaza

The Caulfield Plaza is only a short walk from the Caulfield campus. Here you will find a range of shops and services, including a Coles licensed supermarket, a Commonwealth Bank, a chemist, a hairdresser, a telecommunications shop, a discount variety store, and various food outlets.

Child Care and Playgroup

Monash University Family and Child Care Service offers a resource and referral service for students and staff balancing their work/study and family commitments. For information about child care options or other family related issues contact Health, Wellbeing & Development on 9903 2500.

Monash Caulfield Child Care Centre is a 50-place centre located at 22-24 Derby Road, offering full- and part-time care, with children's meals included in the daily fee. A preschool program for 3-5 year old children is also offered at the centre. The Child Care Benefit is available to eligible parents. Hours of operation are 7.45am to 5.45pm, Monday to Friday. For further information or to arrange an appointment, contact (03) 9903-2366, email rukmini.bose-rahman@adm.monash.edu.au or visit the website http://adm.monash.edu.au/community-services/family/child-care/ for further information concerning child care at Monash University.

Clubs and Societies

Joining a club is a great way to meet people, learn new skills and expand your university experience. There are more than 40 clubs and societies to choose from, including faculty, cultural, religious, sporting and special interest clubs. To become a member, contact the club directly or check them out during the Orientation Festival in the first week of semester. For more information on clubs including contact details, go to www.monsucaulfield.org.au or contact the 2008 MONSU Caulfield Clubs Officer, Anne Zhu on 0431 086 545, or visit Anne via the MONSU Caulfield Service Desk (Building S).

Coffee Hq

Located next to the newly refurbished Student Lounge on level 2, Building S, Coffee Hq offers you a great coffee to go and is available in four take away sizes to keep you awake through a whole lecture. We have a great range of sandwiches, wraps, bagels, Turkish bread, hot food and cold drinks. Drop by and check us out and meet our friendly staff. Ask about our caffeine card that offers you a 12.5% discount.

Opening hours during semester: Monday to Friday 8am – 7pm. Shorter opening hours during non-semester times.

Counselling

The Counselling Service offers free professional counselling to help you get the most out of university life. Issues that often come up for students include relationships, personal and study problems, adjustment to university, cultural identity and psychological concerns such as depression, stress, anxiety and self-esteem. The service is located at Health, Wellbeing & Development, level 1, Building B. Appointments are necessary, but emergencies will always be accommodated. For more details, telephone (03) 9903-2500.

Disability Liaison Unit

The Disability Liaison Unit (DLU) provides a range of services to assist students who have a disability or a long-term medical condition to participate as independently as possible in academic activities. Some of the services a DLU registered student may be able to access include note-taking, AUSLAN interpreting, provision of material in alternative formats, access/use of the Adaptive Technology Room and alternative arrangements for assessment.

To access these services, students must be: actively enrolled in an award course at Monash University, have a disability defined in accordance with the Disability Discrimination Act (1992) and provide appropriate, current documentation from a relevant, qualified professional in the particular field of the disability/health profession.

A representative from the DLU is available at Caulfield on Tuesdays, located at Health, Wellbeing & Development. To make an appointment, please contact the DLU on (03) 9905-5704, (03) 9905-5391 (TTY) or email: dlu@adm.monash.edu.au.

Emergencies

For all emergencies (including medical) please telephone 333 if using an internal telephone and (03) 9903-2211 if using a mobile telephone.

Esperanto

Esperanto is the official student publication for Monash's Caulfield campus. It is produced by students for students. Esperanto's purpose is to serve all students on campus by providing an entertaining mix of stories in the areas of the arts, politics, sport, film, music, information technology, education, opinion and travel. New contributors are always welcome and will be recognised for their efforts. Esperanto is located on level 2, Building S, and editors can be contacted on (03) 9903-2561 or by email at esperanto@monsucaulfield.org.au.

Faculty Gallery - Art & Design

The Faculty Gallery in Building G (Art & Design building) is open Monday to Friday from 10am to 5pm and Saturday from 1pm to 5pm. The Gallery showcases a diverse range of higher degree student and staff-generated exhibitions that reflect the teaching streams of the Faculty. For further information, contact the Faculty Office on (03) 9903-2707 or visit http://artdes.monash.edu.au/galleries.html

Fresco Juice Bar

Located on level 2, Building C - next door to C&B Cafe, Fresco offers a delicious range of smoothies, juices, yoghurt, fruit salad and more.

Opening hours during semester: Monday to Thursday 8am – 7pm, Friday 8am – 5pm. Shorter opening hours during non-semester times.

Gryph Inn/Uni Bar

Located on level 1, Building K - right on the edge of the common lawn, the Gryph offers tasty, value for money bistro meals at lunch time, pool tables, large screens, and comfortable sofas - a place to catch up in a friendly, student bar environment.

Opening hours during semester: Monday to Friday 11am - late. Bistro open from 12pm – 3pm (full menu). Bar snacks available after that time.

Shorter opening hours during non-semester times.

Health Service

Both male and female doctors are available for all general health concerns, at this  medical practice which is free for students. There is also a variety of other health services, including optometry, physiotherapy and remedial massage. The campus nurse can also provide you with information on a wide range of medical conditions, lifestyle issues, sexual health and nutrition as well as first aid treatment. The service operates Monday to Friday from 9am to 5pm. It is located at the Monash Caulfield Health Service, Health, Wellbeing & Development level 1, Building B. For more details, contact (03) 9903-1177.

Health, Wellbeing & Development

Health, Wellbeing & Development offers counselling, chaplaincy and advisory services in relation to financial matters, international student support and housing. It is co-located with the Health Service, which provides a free medical clinic, a campus nurse and a number of allied health services (see Health Service). Most services are free, and all are confidential. Health, Wellbeing & Development is located at level 1, Building B. For more information, contact (03) 9903-2500 or the Health Service on (03) 9903-1177.

Information Technology Services (ITS) Service Desk

Did you know that every Monash student receives a computer account to access various IT services? Some of the services include; printing facilities, access to computer laboratories and wireless workshops. To register your IT account please register at the following website: http://www.monash.edu.au/students/computer/
If you require further assistance you can visit our ITS Service Desk located in the Service Centre, level 1, Building A, counter 10 or you can contact us by telephone on 9903 2777.  During semester the ITS Service Desk is open Monday to Thursday from 8.30am to 8.30 pm and on Friday from 8.30am to 5.00pm and during non teaching from 9am to 5pm.

Intercampus Shuttle Bus

An intercampus shuttle bus service operates between the Caulfield (location - bus shelter near the tunnel) and Clayton (location - bus loop) campuses. Check the web site for the schedule - adm.monash.edu.au/facserv/info/bus/.

International Student Support

International Student Support is part of Health, Wellbeing & Development and is located in room A1.29. Staff are available to assist international students by offering specialist orientation information for international students and organising temporary accommodation and airport reception upon arrival. They also provide information and advice regarding visa issues, Overseas Student Health Cover (OSHC) and settling in to study at Monash. Telephone (03) 9903-2779 or Health, Wellbeing & Development on (03) 9903 2500.

Koonawarra Playgroup

The Koonawarra Playgroup has been established to assist the students and staff of Monash University with developing networks within the local community, as well as providing an opportunity for social interaction, English conversation support and cultural exchange.

For further information, please contact Family & Child Care Service, Clayton campus (03) 9905-3156, email, community.services@adm.monash.edu.au, or visit the website, http://adm.monash.edu.au/community-services/family/koonawarra.html

Learning Skills

To improve your academic learning skills, visit the Library and contact the Learning Skills Advisers. Assistance is provided in such areas as oral communication and presentation, reading, study and exam preparation, effective listening and note-taking in lectures and seminars, analysis, problem-solving and critical thinking, and academic essay, report and thesis writing.

Learning Skills Advisers in the Library run classes as well as sessions for students in specific units and 15 minute drop in sessions for students wanting to get quick help with a specific question. Students can make appointments for consultation on referral from their faculties. To book for classes click on the library link at the top of your "My Monash Portal" then search for and enrol in listed classes offered by the Caulfield Library. For more information about Learning Skills services visit http://www.lib.monash.edu.au/learning-skills/

Library

Visit Caulfield Library in Building A (enter via Dorey Mall), or access our substantial online full text collections and many services via the Internet any time wherever you are. The Caulfield Library offers extended opening hours including weekends. It provides access to print books and journals as well as an excellent range of electronic resources, chosen by lecturers and specialist subject librarians to support campus courses. The Caulfield Library provides a substantial number of PC work stations for student use and powered tables for laptop use. All levels of the Library are covered by the wireless network. Friendly staff can assist you with finding items on your reading lists and other information for your studies. Tours and classes are also available to show you how to do this and how to use Library facilities and equipment.

MamaDuke Café, Bar, Restaurant and Function Space

Located in the basement of Building H, MamaDuke is the newest experience on campus (open for breakfast, lunch, happy hour and dinner).  Rated the best coffee on campus and amazing food that ranges from warm Italian home-made pizzas and baguettes to the gourmet a-la carte restaurant.  With all types of catering from club meetings to 21st birthdays, not to mention some of MamaDuke’s famous nights for everyone to attend.

Mid-Week Social Night

Mid-Week Social Night provides regular events every Wednesday from 5pm-7pm during semester at various on-campus locations. All Caulfield students are invited and the aims of the program are to foster a cross-cultural atmosphere and to promote friendships between local and international students. The program also provides students with volunteering opportunities to increase their employability prospects. The events aim to enhance the ‘student experience’. Check the noticeboard opposite the MONSU Caulfield Service Desk and WATZON each week to find out details and location of that week’s event.

Monash Postgraduate Association Inc. (MPA)

The Monash Postgraduate Association Inc.(MPA) provides services to, and represents the interests of, all postgraduate students enrolled at Monash University. Services include advice and advocacy to students who have problems or grievances and organisation of postgraduate specific events. All postgraduate events are published in the MPA Guide to Postgraduate Programs, which is available at the beginning of each semester.

For more information, drop in for a chat. MPA is located at Room B33, Building H. The office is open from 9am to 1pm and 3pm to 6pm on Tuesdays, 9.30am to 6pm on Wednesdays and from 2pm to 5pm on Thursdays. Staff are available on Friday morning by appointment. Email mpa@monash.edu.au or visit www.monash.edu.au/students/mpa/ for the most up-to-date information.

Monash Residential Services - Caulfield Campus

Monash Residential Services, located in Building A, Room A1.29 provides an on and off-campus housing information service to the students and staff of Caulfield campus. The off-campus information service includes a website, www.mrs.monash.edu.au/off-campus/ containing comprehensive information in various languages about off-campus living and legal requirements as well as a database for staff, students and members of the general public to advertise on and view. We also provide an extended support service for students experiencing tenancy difficulties. The on-campus service is focused on the Mews Apartments managed by Monash Residential Services at Caulfield campus. See: http://www.mrs.monash.edu.au/on-campus/caulfield/ Office hours of operation are 9am to 5pm Monday to Friday. Telephone: (03) 9903-2737, Fax: (03) 9563 5707, email: inmews@mrs.monash.edu.au.

Monash Sport

Join social lunchtime or evening sport competitions for indoor soccer, mixed netball, cricket or basketball. There is a large variety of indoor and outdoor sporting clubs at the Caulfield campus training and competing regularly. Join over 400 Monash students representing the University at the Australian University Games against all other Universities in Australia in a huge variety of sports. A variety of sports and levels is available for all to enjoy. Keep an eye out for the Community Fitness Events including the Mother’s Day Fun Run/Walk, Around the Bay in a Day Bike Ride, Melbourne Marathon Festival, Singapore Marathon and Portsea Swim Classic. To find out more, telephone (03) 9903-2520, email Kris.McCarthy@sport.monash.edu.au, or go to the website: www.sport.monash.edu.

Chisholm Hall (and equipment) can be hired for badminton, volleyball, table tennis, basketball, netball, indoor soccer and indoor cricket. Bookings and payment at the Fitness Centre. Hiring of the tennis courts, located at the East Caulfield Reserve, is also via the Fitness Centre (see below).

Monash Sport - Fitness Centre

The Caulfield Fitness Centre is located on level 1, Building S, next to Chisholm Hall. The Centre is open to the public, with discounted prices for Monash students. With a relaxed training atmosphere, it offers a full range of cardio and new weight-training equipment, personalised training programs, exercise-to-music classes, and the option to arrange reciprocal membership at other Monash fitness centres. Direct debit facility is also available. Monash students have discounted access to the tennis courts day and night, with equipment for hire. Courts can be booked through the Centre's reception desk. Telephone the Caulfield Fitness Centre on (03) 9903-2358.

Monash University Careers and Employment

Monash University's Employment and Career Development service assists students with finding part-time employment whilst you study and graduate positions to get you out in the workforce. Visit our Jobs Online service at www.careers.monash.edu.au for further information. Employment and Career Development also offer a range of Career Education Programs, Resume Writing and Interview Practice Workshops as well as career and employment related advice to help you achieve your goals. The service is located on level 3, Building S. Telephone (03) 9903 2114 or get all the info you need at www.careers.monash.edu.au

MONSU Caulfield Service Desk

The MONSU Caulfield Service Desk can help you with just about anything. Located on level 2 of Building S, it provides a range of services for students including lost property, black and white and colour photocopying, binding, passport photos, faxes and laminating. The Service Desk is also the point of contact for MONSU departments, clubs and societies, and elected student representatives. For more information, contact (03) 9903-2525.

Overseas Student Services (OSS)

The OSS is an elected student body of international volunteers which exists as a department of MONSU Caulfield to represent and service the large number of international students on Caulfield campus. All international students are welcome to access the International Student Lounge in Room S2.36 on level 2, Building S. Here students can relax, read newspapers and magazines, study and meet other international students. OSS also runs various activities throughout the year including a week long Multicultural Festival in Semester 2. For more information or to get involved in OSS, telephone (03) 9903-2525 or email the OSS Director at oss.director@monsucaulfield.org.au .

Parking

Permit parking is available in the Members’ No.1 and Smith Street car parks at the Caulfield Racecourse. Permit and ticket machine parking is available in the Guineas car park - entry via Normanby Rd. User-pay parking is available in the multi-level car park on campus - entry via Princes Ave and ticket machine parking ranging from one to five hours is also available in surrounding streets.

Service Centre

The Service Centre acts as an interface between the university, its staff and students, and the general public.

The Centre provides general information about admissions and scholarships, enrolment, fees, international student visas, examinations, student records and graduations, course transfers, advanced standing, intermission, special consideration and deferred exams. You can also visit the Centre to obtain a student letter or formal copies of your academic transcript, apply to graduate, have your STA card certified, to replace a lost student ID card or obtain information relating to Overseas Students Health Cover. At the Centre you will find a range of administrative forms which are also available to download at http://adm.monash.edu.au/service-centre/forms/. MasterCard, Bankcard, Visa and EFTPOS facilities are available for payment of tuition fees, library fines, graduation fees and requests for academic transcripts and student letters.

Students can also have their computer passwords reset at any of the Service Centre counters as well as pay for network printing.

Student Affairs - MONSU Caulfield

MONSU Caulfield Student Affairs staff work closely with the student representative team to provide the clubs and societies, student events and Orientation (including the Host Scheme) programs. The Student Affairs office is located on level 2, Building S, behind the MONSU Caulfield Service Desk. Telephone (03) 9903-2525.

Student Assistance for Postgraduates

The Monash Postgraduate Association (MPA) provides professional and confidential advice to postgraduates on a range of issues including: administration, supervision, intellectual property, course quality, intermissions and extensions, assessment, resources, plagiarism, scholarships, thesis examination processes, faculty grievance processes. For making an appointment with one of the MPA advocacy staff please contact us at 9905 3197 or email Zuzana.Quinn@adm.monash.edu.au

Student Assistance - MONSU Caulfield

Student Assistance is a confidential service providing information, advice, referrals, and, if necessary, assistance and/or advocacy for students attending academic meetings or hearings in relation to their university studies. We specialise in assisting students in the following areas: academic progress, cheating or plagiarism accusations, student grievances, result disputes, administrative questions, special consideration.

Student Assistance staff are also actively involved with various aspects of University life including the Exam Help Desk, situated at the Caulfield Racecourse Exam venue.

The service is located on level 3, Building S. You can contact us via telephone (03) 9903-2596, or alternatively you can visit our website at http://www.monsucaulfield.org.au/studentrights/

Student Ombudsman

The Student Ombudsman will review student complaints that have not been able to be resolved through the faculty or department processes.  The Student Ombudsman is independent and impartial and is not an advocate for the University or the student.  All matters brought to the Student Ombudsman are treated in confidence.  See www.ombudsman.monash.edu.au or phone 9905 3104.   

Student Representation - MONSU Caulfield

Student representation is delivered by the student organisation, MONSU Caulfield. Students are elected annually to listen, work and deliver for all Caulfield students. The 2008 student representative team, led by Student President Kristine Banks-Smith, is a diverse, broad-based group of students. MONSU Caulfield is always looking for people to become involved. If you are interested in becoming a student representative or want to have your say on any issue, contact Kristine on 0402 608 789 or by email at president@monsucaulfield.org.au.

Tower Sushi

Tower Sushi is located on level 1, Building S and offers an assortment of sushi packs, hand rolls, miso soup and Asian beverages, including green tea.

Opening hours during semester: Monday to Thursday 8am – 8pm, Friday 8am – 7pm. Shorter opening hours during non-semester times.

Trips and Tours

Trips and Tours offers a range of great travel opportunities for students, staff and the public (with a discounted price for Monash students). The Great Ocean Road, Penguins, the Grampians National Park, Winery tours, Dolphin swims and trips to Sydney, the Red Centre and Tasmania are all on the program. Day and weekend trips to the snow make for great fun with your fellow Monash students. The memories and experiences on offer through Australia are unique and should be enjoyed by everyone. All trips have a great tour leader, plus experienced bus drivers and clean buses. Program details are available at www.sport.monash.edu. For further information, telephone (03) 9903-2520 or email trips.tours@sport.monash.edu.au

WATZON

WATZON is the weekly newsletter that outlines events and activities happening around campus. It's a great way to advertise your club events and find out what other clubs are doing. Make sure you grab a copy in the Student Lounge area or at the MONSU Caulfield Service Desk. For contributions or information, contact the MONSU Caulfield Service Desk on (03) 9903-2525 or email watzon@monsucaulfield.org.au.

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